Live / Sports
This page explains what personal information tekanalot collects when you use your account, how we store it, and the choices you have over it. Availability of our services depends on local law and eligible regions — where access is permitted, this policy applies in full to your account activity.
When you open an account, we collect the details you enter during registration — name, email address, and the contact information you provide. When you add a payment method such as DANA, OVO, or LinkAja, we record the wallet reference linked to your account so transactions can be routed and verified correctly. We do not store full wallet credentials; only the reference needed to match your deposit or withdrawal to the right account is kept. As you use the platform, we collect session data: which pages you visited, which games you opened, and the device type used. This helps us keep your account state consistent whether you switch from mobile to desktop or return after a break. We also record login events — time, device fingerprint, and whether authentication succeeded — so we can flag unusual access attempts and notify you. Payment transaction records — amounts, method used (DANA, OVO, or LinkAja), date and status — are kept in your account history and are visible to you after login. We do not share individual transaction detail with third parties except where local law or a fraud-prevention obligation requires it. Retention periods depend on applicable local regulations.
This policy covers data collected directly through your tekanalot account and the pages you access on tekanalot. It does not extend to third-party services that operate independently of our platform, including the wallet providers you connect. Each section below clarifies what falls inside or outside its reach.
Registration details, login records, and session activity on tekanalot are covered by this policy. We hold this data to keep your account functional and to flag access that does not match your usual device or location pattern.
Transaction references linked to DANA, OVO, or LinkAja deposits and withdrawals fall within scope. We store only what is needed to match a payment to your account — we do not hold full wallet credentials or card numbers.
Game session data — which titles you opened, session duration — is collected to maintain lobby state and account continuity. Game content itself is supplied by studios such as PG Soft and Pragmatic Play; their own data terms apply to any data processed on their infrastructure.
Links or integrations that take you outside tekanalot — including wallet apps, sports data feeds, or external login providers — are not governed by this policy. Review the privacy terms of each third party directly before connecting them to your account.
You have practical choices about the personal data tekanalot holds on your account. The account dashboard, accessible after login, shows the profile details and payment references currently stored. If any detail is incorrect — for example, a contact email that has changed — you can update it directly from the account settings page without contacting support. For records you cannot edit yourself, such as historical transaction logs, you can raise a formal data request through our support channel and we will respond within the period required by applicable local regulation. Where local law permits you to request deletion of personal data, we will process that request subject to any retention obligations we must meet — some transaction records, for instance, may need to be kept for a legally defined period even after a deletion request is submitted. If you have a question about what we hold or why, the support contact paths listed on this page are the right starting point.
Log in and open the account dashboard to see the profile information and payment references we currently hold for you. Transaction history is shown there in full.
Update your contact details, email, or wallet reference directly in account settings. Changes take effect immediately and are reflected across your account history going forward.
If you want to know more about a specific record we hold — or why it was collected — contact us through the support path below. We will respond in writing with the relevant detail.
Where local law gives you the right to request deletion, submit your request via the support contact listed here. We will process it subject to any legal retention requirements that apply to your account records.
For any question about how your data is handled, how to request a correction, or how to raise a concern, use the contact paths below. When writing to us about a data matter, include your registered account email so we can locate your records without delay.
Send your data or privacy question to our support address listed in the Contact section of your account dashboard. Include your account email and a brief description of the data matter.
The live chat channel shown after login handles account and data questions during supported hours. For formal data requests, follow up with a written email so your request is documented and trackable.
Many data actions — reviewing stored details, updating contact information, checking transaction records linked to DANA, OVO, or LinkAja — can be completed without contacting support by opening the settings page after login.
We apply access controls so that only authorised processes within our platform can read stored account and payment data. Login sessions are protected and expire after inactivity so that your account is not left open on a shared device. Cookies on tekanalot are used to maintain your session state and remember your login preference — not to track you across other websites. You can manage cookie behaviour through your browser settings; disabling session cookies may affect how your account dashboard loads. We keep personal data for as long as your account is active and for any period required by applicable local regulation after closure. If you close your account, we will remove profile data that has no legal retention requirement on a schedule consistent with our internal data-management process.
Login sessions expire after a period of inactivity. If you access your account from a new device, a verification step is shown before the dashboard loads to confirm the access is yours.
Cookies on this site serve session continuity and login preference only. We do not use cookies to build a profile of your activity across other websites or to pass data to advertising networks.
Account data is kept while your account is open. Transaction records — including DANA, OVO, and LinkAja payment references — may be retained beyond account closure where local regulation requires it.
If we update this policy, the revised version will be posted on this page with the date of change. Continued use of your account after a change is posted means you have seen the updated terms.
These are the questions we see most often about how your data is handled on tekanalot. If your question is not covered here, reach out through the support contact paths above.
We collect the name, email address, and contact detail you enter during registration. When you link a payment method such as DANA or OVO, we record the wallet reference so your deposits and withdrawals can be matched to your account correctly.
Yes. Log in and open the account dashboard — your profile details, linked payment references, and transaction history are shown there. If you want a formal record of everything held, submit a data access request through the support email listed on this page.
We do not sell personal data. We share only what is required by applicable local law or a fraud-prevention obligation. Payment references are passed to your chosen wallet provider — DANA, OVO, or LinkAja — only to process the transaction you initiated.
Profile data with no legal retention requirement is removed on a schedule consistent with our internal process after your account closes. Transaction records may be kept for a period required by applicable local regulation; we will tell you the expected timeframe when you submit a closure request.
Contact information can be updated directly in account settings after login. For historical records or a formal deletion request, send a written message to our support email. We process deletion requests subject to any legal retention obligations that apply.
We use session cookies to keep you logged in and to remember your dashboard state. These are not used for cross-site tracking. You can adjust cookie behaviour in your browser settings, though disabling session cookies may affect how your account dashboard functions.